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Migration Status
Ask about the move from LifeX to Synergy Health, your next step, or which action applies to your situation.
Contact migration support
Get help with your LifeX to Synergy Health transition.
Call or email Synergy Health Plans for migration questions, account updates, payment or ACH step support, coverage transition questions, and policyholder service. This page is intentionally direct: phone, email, and mailing address only.
Migration Questions
Account Updates
Payment Steps
Coverage Questions
Direct contact
Reach Synergy Health Plans.
Use the phone number or email below. To help the team route your request, include your name, phone number, and the transition issue you need help with.
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Best for non-urgent questions, account update requests, and follow-up details.
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Mailing Address
17558 Rainstream Rd.
Boca Raton, Florida 33496
What to mention when you contact us.
Tell us whether your question is about the LifeX to Synergy Health migration, account information, payment or ACH steps, an old plan concern, a new coverage question, or general policyholder service.
If your issue involves a notice, failed payment message, confirmation step, or cancellation question, mention that clearly so the request can be routed faster.
For privacy, avoid sending sensitive medical details through regular email.
Support areas
Common reasons to reach out.
The contact page is built around the transition path, so users can quickly understand what kind of help Synergy can provide.
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Payment or ACH Steps
Get direction if you have questions about secure payment steps, ACH authorization, or a failed payment notice.
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Coverage Questions
Reach out for help with old plan questions, new coverage concerns, timing, documents, or policyholder support.
Need transition help now?
Call Synergy Health Plans directly for LifeX to Synergy Health migration support, payment questions, coverage questions, or account updates.